Delivery may be delayed due to the festive season. Please refer to our Delivery & Shipment page.

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Delivery & Shipment

Local Delivery (Singapore)

We deliver our products locally via Parcel Express or Ninja Van.

Delivery fee is $5 but we are pleased to offer FREE delivery for purchases over S$60.

Orders will be processed within 1-2 working days after payment is confirmed.

Delivery schedules and timings will be governed by the terms and conditions of Parcel Express or Ninja Van.

Please ensure that the receiver's name, address, postal code and mobile number are accurate on your order.

 

Parcel Express

Orders will be processed within 1-2 working days for pick up by Parcel Express.

It will then take 3-5 working days to be be delivered to you.

If you wish to trace the status of your parcel, kindly email tgt@thegoodthings.com.sg and our Ecommerce Team will get back to you shortly.

 

Ninja Van

Orders will be processed within 1-2 days for pick up by Ninja Van.

It will then take 1-3 working days for Ninja Van to deliver your parcel to you.

You can trace your parcel's delivery status via this link.

 

Overseas Delivery

We deliver our products overseas via DHL Ecommerce.

You can read more about their services here.

Orders will be processed within 3-5 working days for pick up by DHL Ecommerce.

It will take roughly 7-21 days for DHL Ecommerce to deliver your parcel to you, depending on your location.

You can trace your parcel's delivery status via this link

 

TERMS OF USE

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be liable for.  Also, if you entrust others to receive the package on your behalf, The Good Things will not bear the responsibility in the case of loss or damage arising from this entrustment.  However, we will do what we can on our end to verify this entrustment before handing the package over. Kindly ensure that the delivery address and the receiver’s name are correct as returns due to incorrect addresses will be charged and not refunded.

Delivery to restricted addresses and locations will be treated as void shipments.  If in cases where a delivery address falls within a restricted address, we will not be responsible for re-delivery requests. Please make sure that your delivery address that is stated in your order does not fall into this category of addresses and locations.  Common restricted addresses include, military/naval/airforce camps/bases, airports, prisons, high security buildings, restricted government offices, embassies, off shore islands, etc.


Common Delivery and Shipment FAQ (Local Delivery)

What are the delivery options available and cost?

Currently, our local deliveries will be via Rocket Uncle or Ninja Van.  Delivery cost is $5 but FREE for orders above $60.


When can I expect my items to arrive?

Usually within 5-7 working days.

 

Our working hours :

Mon - Fri : 9am - 6pm

Closed : Sat / Sun and Public Holidays (Singapore)

 

Will I have a tracking/reference number for my order?

Ninja Van and Parcel Express will provide a tracking number.

SingPost A.M. Mail does not provide tracking numbers.  We use this mode only for special events and promotions.


Which countries do The Good Things ship to?

We are in the midst of expanding our reach to other countries.

Currently we ship to:

- Australia

- Belgium 

- Brunei

- Canada

- Germany

- Spain  

- France  

- United Kingdom

- Greece  

- Hong Kong  

- Indonesia  

- India  

- Japan  

- South Korea  

- Malaysia

- Netherlands  

- New Zealand

- Philippines  

- Thailand

- Taiwan  

- United States of America

- Vietnam  

If we do not ship to your country presently, please feel free to drop us an email to express interest and we will definitely work on it!

 

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